Shipping & Returns
Shipping Policy
At americanjacketmaker, we aim to provide transparent, reliable, and efficient delivery services. This Shipping & Delivery Policy outlines how orders are processed, shipped, tracked, and delivered so you always know what to expect when shopping with us.
Shipping Rates and Delivery Times
Domestic Shipping
Standard Shipping
From $15 - Estimated delivery within 4 business days
International Shipping
From $25- Estimated delivery within 2 business days
Free Shipping
Available on orders over $250
International Shipping
We offer international shipping to World Wide. Rates and delivery times vary by location. Estimated delivery time is 10 business days.
Please note that international customers may be subject to additional customs fees or taxes
based on their country’s regulations. These charges are the responsibility of the customer and
are not included in our shipping rates.
Order Processing
- After placing your order, we begin processing it within 1–2 business days. Orders confirmed after 1:00 PM (local time) will begin processing on the next business day.
- Standard Made-to-Order: 8–12 business days to craft and prepare. Customized Orders: 10–13 business days before shipment. Business days are Monday through Friday, excluding public holidays.
Tracking Order
After your order ships, you will receive a tracking number via email so you can monitor delivery status.
Track your shipment online using the provided tracking ID.
If delivery is missed or delayed, contact our support team immediately.
Note: Multiple failed delivery attempts may result in the courier returning or discarding the package. Ensure your shipping address is accurate at checkout.
We partner with trusted shipping companies such as:
FedEx
DHL
UPS
Remote Area Deliveries
For customers in remote or hard-to-reach regions, a $25 surcharge may apply to ensure secure, traceable delivery.
Common Shipping Delays
Occasionally delays may happen due to:
Severe weather conditions
Customs inspections
National holidays
Quality control checks
Incorrect or incomplete addresses
Courier service disruptions
Special order customizations
Important Shipping Guidelines
Before completing your order, make sure your:
Shipping address
Contact number
Email address
are all correct to avoid delivery issues
No Address Changes After Dispatch
Once your package has been shipped, we cannot change the delivery address.
Need Help With Your Delivery?
Our support team is happy to assist you with any shipping questions or concerns. You can expect a response within 24 hours.
📧 Email: support@americanjacketmaker.com
